COVID-19 Updates

Information for students and families, on the current COVID-19 pandemic.

Schoolies Unearthed community, 

 

Over the last few weeks, the COVID-19 pandemic has changed the world as we know it. People, communities and businesses around the world are hurting, and our thoughts go out to everyone who is facing health challenges, disruptions, loss of income, and other unknowns in the coming months. 

 

Like many small businesses, Schoolies Unearthed and Antipodeans are trying to navigate these unprecedented events, whilst putting the safety and wellbeing of our customers, team members and partners at the forefront. We want you to know, we are deeply committed to giving you, our high school grads, the opportunity to mark the end of high school in a positive, rewarding and meaningful way.

 

I’m booked on a trip, what does this mean for me? 
 

If you are booked on a Schoolies Unearthed trip due to depart in 2020 or 2021, our aim is to run your trip as scheduled. Please note, we do not run trips when the government travel advice is at Level 3 or Level 4. We will be monitoring authorities’ advice and mandates regularly, to assess the viability and safety of your trip closer to the date and aim to communicate with you as regularly as possible as we receive more information. 

 

We have put a freeze on all future payments towards your trip, as we believe this is the responsible course of action considering the uncertain financial times ahead for individuals and families. We understand that you might be feeling a little financially hesitant at the moment, and would like to take some of the stress out of the situation for you. 

 

As we navigate these uncertain times, a small core team will be working to communicate with all our students and families, however please understand that our response may be delayed. We ask all of our community who have booked trips with us to please be patient as we work around the clock to find a way through this crisis. 

 

For further information on your trip, or if you’re interested in booking a trip with us in the future, please refer to our FAQs below. 

 

Look after yourself and those around you, and thank you for your patience and understanding. We look forward to many more adventures with you in the future. 

 

The Schoolies Unearthed Team

FAQs - information relating to COVID-19 and your trip.

I am currently booked on a trip

Is my trip going ahead?


If you are booked on a Schoolies Unearthed trip due to depart in 2020 or 2021, our aim is to run your trip as scheduled. Please note, we do not run trips when the government travel advice is at Level 3 or Level 4. We will be monitoring authorities’ advice and mandates regularly, to assess the viability and safety of your trip closer to the date and aim to communicate with you as regularly as possible as we receive more information.




What happens if my trip cannot go ahead due to COVID-19?


Our aim is to run your trip as scheduled. If your trip cannot go ahead as planned, Schoolies Unearthed will provide full travel credit of monies paid, to be used in the next 24-months. With this in mind if you wish to withdraw from the trip and not pursue Schoolies Unearthed travel credit, please refer to the Booking Terms and Conditions provided at point of sale.




I’m booked on a trip, what happens to my payment plan?


Schoolies Unearthed have put a freeze on all travellers’ payment plans for all future trips, as we believe this is the responsible course of action considering the uncertain financial times ahead for individuals and families. Once we can confirm a trip is going ahead, we will reactivate payment plans and communicate with you about the next steps.





I am interested in a trip in the future

If I book now, and the trip doesn't go ahead, do I get my money back?


If you book a Schoolies Unearthed trip after the 21st March 2020, a $290 deposit will be held to reserve your place, but no further payments will be required until we can confirm your trip is going ahead. If the trip does not go ahead, you can use the deposit money paid for credit to travel in the next 24 months with us. Your place will still be reserved on a trip.




If I book now, will I only need to pay the deposit? Or will I keep paying installments?


To reserve a place, you must pay the initial $290 deposit however no further payments will be required until we can confirm your trip is going ahead.




If I book now, and the trip doesn't go ahead, can we go the year after or on different dates/destinations?


Yes, you can postpone your trip for up to 24 months OR select a different destination if your chosen one can't go ahead for safety concerns.





CONTACT


1800 502 014

Text or Whatsapp:

0499 019 337

 

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